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Re: How to setup KD-49X7000D for DBD-T2?
Hi kohay Below are some steps that you can try in doing digital tuning: 1. Press the [HOME] button of your remote controller. 2. Go to the Settings menu, located at the bottom of the Home screen. 3....
View ArticleRe: Bravia 4K often does not connect to Internet
Hi Gritchie Thank you for your post! In order to provide the correct troubleshooting steps, can you share with us the TV model and the current firmware version? Thanks! RegardsAnn
View ArticleRe: HDMI CEC Power Issue with Onkyo Receiver
Hi wetroads Based on what you have described, I will recommend you to contact your local Authorised Sony Service Centre to arrange for an on-site service so that the technician can help to further...
View ArticleRe: Sound lag between Sony 55X7000E and Sony HT-CT290/291 Sounbar
Hi Moynesy Thank you for your post! In order to fully understand your issue, can you help to share the following with us: - What kind of contents are you watching eg YouTube videos or DVD/Bluray movies...
View ArticleRe: Sound lag between Sony 55X7000E and Sony HT-CT290/291 Sounbar
Hi Moynesy Thanks for your reply. How about your firmware version? Has it been updated to the latest version v1.421? If not, you can update to this latest firmware version and see if it helps to...
View ArticleRe: a6500 firmware v1.04 issue with video
Hi Shrawan Thanks for your post! If you use LED lights other than for movies, there is a case where horizontal stripes appear in the image. To prevent this phenomenon, use the LED light exclusive for...
View ArticleRe: 49X8000D how to clear default number remote button sticked in Tv app?
Hi cuadedanh How about using the remote control for normal TV programs? Also, which app are you using that displayed this issue? Thanks! RegardsAnn
View ArticleRe: Unsupported Signal Issue
Hi kishoregopinath Thank you for your post. Have you tried changing cable as part of troubleshooting the issue? Thanks! RegardsAnn
View ArticleRe: YouTube App not working in sony KLV-40W562d
Hi darshanyours Have you tried factory reset yet to see if it helps to resolve the issue? RegardsAnn
View ArticleRe: Resources to help with focusing Sony A7s Mark 2
Hi Phil_Parkinson Thank you for your post. Are you able to share and attach the orginial images in this post, so as to further understand on your query? Also, what settings did you use? Thanks!...
View ArticleRe: kdl-50w800c system software cannot be updated using this usb device....
Hi vahid-kh You can try to go to this link. Thanks! RegardsAnn
View ArticleRe: YouTube now working
Hi imtiaz_adnan Thanks for your post. Is your current TV firmware version as ver 1.308? If not, you can try updating to the latest firmware version and see if it helps to resolve this issue. Thanks!...
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Re: Blinking Red Lights - Sony 1000XM2
Hi ls777 In order to further understand about your issue, I would like to clarify with you on the following: 1. how are you charging the device? Is it charging via PC or AC adaptor? Are you using the...
View ArticleRe: Action cam app on iPhone X
Hi AwwA Thank you for your post! To further understand about your issue, I would like to clarify the following with you: 1. What is the model of your action cam?2. What is the SW version of your action...
View ArticleRe: FTP Transfer Function A7R3 Setup
Hi Moonie001 Thank you for your post. Have you tried changing another FTP server to see if you encounter similar error message? You can also refer to this Helpguide about steps in transfering images...
View ArticleRe: Live VIew Display a6000 not showing in imaging edge
Hi ianxzone Thanks for your post. Live View Display is not supported for ILCE-6000. As of Nov 1 2017, Remote Shooting using Imaging Edge is not supported. You can use Remote Camera Control instead....
View ArticleRe: A7ii lcd screen dims after taking a shot
Hi wm910 Thank you for your post. Is the [Live View Display] set to [Setting Effect OFF]? When [Live View Display] is set to [Setting Effect OFF], the brightness of the shot image will not be the same...
View ArticleRe: Sony LIV registration not working
Hi Pradeep1043 Thank you for your post. Regarding your issue, you can contact the Sony Liv Support team at customersupport@setindia.com Thanks! RegardsAnn
View ArticleRe: Motionflow on X7500E USB playback
Hi memthought Thank you for your post. May I know which app do you use to playback the videos? Thanks! RegardsAnn
View ArticleRe: Motionflow on X7500E USB playback
Hi memthought Thank you for your post. May I know which app do you use to playback the videos? Thanks! RegardsAnn
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