Re: Poor follow up on my TV repair (J60008517)
Hi JasonKangThank you for bringing this concern to our attention. We have communicated your case to Sony Singapore and their service team will be responding to you in this regard. Thanks for your...
View ArticleRe: My volume button on the remote control doesn't work properly, only works...
Hi denakirkThank you for your post in Sony Community!May I know what is your TV model? Thanks!RegardsAnn
View ArticleRe: I have a problem with my TV model number KDL43W800C not updating
Hi thesteveus In this case, your TV may need further diagnosis. I will suggest that you contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region...
View ArticleRe: Late service : Job no J61403578
Hi BFLThank you for bringing this concern to our attention. We have communicated your case to Sony India and their service team will be responding to you in this regard. Please contact them for further...
View ArticleRe: Late Service / Service Reques Not: 1-26560105495
Hi SanteriaThank you for bringing this concern to our attention. We have communicated your case to Sony Mobile team and their service team will be responding to you in this regard. Please contact them...
View ArticleRe: i am using sony bravia model KDL-26EX550 , i am not able to play mkv...
Hi Spiker52 mkv. video format is not supported for KDL-26EX550. Please refer to this FAQ for more details. Thanks! RegardsAnn
View ArticleRe: compliant Authorised service centre
Hi shanignxThank you for bringing this concern to our attention. We have communicated your case to Sony Mobile team and their service team will be responding to you in this regard. Please contact them...
View ArticleRe: SKY HDR Apps
Hi pfloh To check on the fees charged to your credit card that is linked to your PSN/SEN accont, I would suggest that you contact the PSN hotline number at 800-8523-663. They operate from 9am to 8pm...
View ArticleRe: Overheating HDR-AS200V
Hi DanMo I would suggest that you bring your unit to your nearest Sony Service Centre in the Asia Pacific region for further diagnosis, so as to have a thorough check of your unit. RegardsAnn
View ArticleRe: HDR As20 import file
Hi darrylA Have you transferred the photos to your laptop via PlayMemories Home, using a USB connection or WI-FI connection? I have provided the FAQ links for both USB connection and WI-FI connection...
View ArticleRe: W-950D Series - Date And Time Setting Issue with Andriod TVs - Know Issue...
Hi Narendra34608 and pkravi3107 Can I understand whether did you switch off the main power of the TV or the date & time issue occurs when you have switched off the TV by putting the TV on standby...
View ArticleRe: Sony middle east are the worse in service as they try to repair under...
Hi dralkhateeb Thank you for bringing this concern to our attention. We have communicated your case to Sony MEA and their service team will respond to you in this regard. Please contact them for...
View ArticleRe: KDL50W800C - no longer connects to internet
Hi River101 You can also refer to this FAQ regarding unable to find SSID/ Network name, and see if it helps you in resolving your issue. RegardsAnn
View ArticleRe: RMT-D259 for SVR-HDT 1000
Hi MarkI have communicated your case to Sony Australia already. Let me expedite this with them again. Thanks for your understanding. RegardsAnn
View ArticleRe: Not able to switch on my tv
Hi Tamilrhino Can you let us know your TV model no? Thanks! RegardsAnn
View ArticleRe: how to restart android service on Sony KD-43X8500C?
Hi shanup Thank you for bringing this concern to our attention. For further diagnosis regarding your concern, I would recommend that you contact the Sony offices/Sony representative offices nearest to...
View ArticleRe: Sony middle east are the worse in service as they try to repair under...
Hi dralkhateebI have communicated your case with Sony MEA team again and the Service Team has already responded in this matter. I will expedite your case with the team. RegardsAnn
View ArticleRe: Not able to switch on my tv
Hi Tamilrhino You can also refer to this FAQ URL which shows the common meanings of the indicator lights and troubleshooting steps to help resolve any issues. Hope it helps you. Thanks! RegardsAnn
View ArticleRe: KDL-55W800C latest software update lost ARC connection
Hi johnmc2016 and Nick777 Thank you for bringing this concern to our attention. You can refer to this FAQ URL which provides a solution that is designed to assist when the ARC feature is not working...
View ArticleRe: Why doesn't sony have parts to repair their TV quickly?
Hi VictorWee Thank you for bringing this concern to our attention. We have communicated your case to Sony Singapore and their service team has been responding to you in this regard. Please contact them...
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