Re: Wifi Issue after Update
Hi mikelcelestial Have you tried using another WIFI connection eg hotspot from phone? If yes, do you encounter the same error message as well? Thanks! RegardsAnn
View ArticleRe: Sony A99II locks up with non-electronic lenses
Hi TomHoyle We really appreciate your comments. We have confirmed the symptom that you have highlighted and the engineers have started working on a solution for this. In the meantime, if you are using...
View ArticleRe: Android TV connectivity issues
Hi Version_6, To further help you in your query, can you also let us know the full model no? There should be an alphabet behind the model no. eg KD-49X8000(?). Have you updated to the latest firmware...
View ArticleRe: Problem with KD-55X8500D led tv..
Hi dushi23 We have communicated your case to Sony India and their service team has been responding to you in this regard. Please contact them for further clarifications. Thanks for your understanding....
View ArticleRe: Android TV connectivity issues
Hi Version_6 Thanks for your reply. Based on the issues that you have shared, we would recommend that you contact your nearest Sony Service Centre so as to have a further diagnosis of your TV on-site....
View ArticleRe: Where has the Opera browser gone?
Hi chyandour Thank you for your post. Have you tried "Refresh Internet Content" yet? App icons may disappear just after a new service/content update. You can execute RefreshInternetContent with the...
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Re: x93 series laggy wifi 4k playback
Hi ramin2020 Bandwidth connection speed actually depends on your router and not from the TV. The reason why the media played are laggy and noisy may be due to the internet bandwidth is not sufficient...
View ArticleRe: Sony 32R412C reboots too freqently
Hi shijukv Have you tried a power reset yet? If not, you can try the following steps and do a power reset first to see if it helps. Turn off the television.IMPORTANT:For a projection television that...
View ArticleRe: amazon instant video setup problems KDL48W650D
Hi sumiseng552 May I know what TV model you are having? Currently, Amazon Prime Video is only available for Android TV models. Thanks! RegardsAnn
View ArticleRe: amazon instant video setup problems KDL48W650D
Hi sumiseng552 Amazon Prime Video is not available for KDL-46W950A at this moment. RegardsAnn
View ArticleRe: UNABLE TO TRANSFER IMAGES FROM DSCRX10 TO S6 EDGE ANDROID DEVICE USING...
Hi Kunwar_ashta Although RX10 is one of the applicable products which support the features of “Send To Smartphone", the operation of PlayMemories Mobile app is not guaranteed with all mobile devices....
View ArticleRe: SONY W65D TV Privacy Policy - Displaying HTML Text
Hi Kollo Alternatively, you can also try doing a factory reset on your TV. However, please note that this procedure will reset the video calibration settings of the TV. If you paid to have your TV...
View ArticleRe: Sony KD-49X7000D unable to stream, images freeze, become blocky yet audio...
Hi lovellp Have you tried other kinds of network connections eg phone tethering (mobile phone hotspot)? If yes, do you experience similar symptoms as well? RegardsAnn
View ArticleRe: KD-43X8500C Worst Motion Flow
Hi hariraj Have you tried factory reset yet? If not, you can try the following steps to perform a factory reset first. However, please note that if you perform a factoryreset, all of the TV's data and...
View ArticleRe: KDL49W750D
Hi Aaron_0105 Have you tried using another HDMI port to see if it is working normal? If you are also experiencing similar issue, I would recommend you to contact your local Service Centre for further...
View ArticleRe: KD-43X8500C Worst Motion Flow
Hi hariraj Thank you and appreciate your feedback. I hear your concern. I will communicate your feedback with our engineers for the improvement of our future TV models. Thanks! RegardsAnn
View ArticleRe: Sony Bravia KD-65X8500D model - Logitech K830 Illuminated Living room...
Hi GKG Logitech K830 Bluetooth keyboard are one of the compatible device that has been tested by Sony. However, please note that some functions may not be supported. For more information, you can...
View ArticleRe: KD-43X8500C Worst Motion Flow
Hi hariraj We would like to know what source did you use that you encounter this issue. Eg are you watching Blu-ray videos from the Blu-ray player or just watching movies from Apps eg Netflix or TV...
View ArticleRe: You Tube and Foxtel Play no longer work.
Hi Choofers You can try checking whether the date and time settings are correct. To set date and time: If the BRAVIA TV is connected to a network:Press the HOME button on the remote.Select Settings,...
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