Re: Sony TV KD-55X8500D ARC connection problem with Sony HT-NT3
Hi I will communicate your case to Sony Singapore regarding this as well. Meanwhile, you can refer to the below FAQ for some suggestions that may help you. If the issue still persists, I would...
View ArticleRe: Sony TV KD-55X8500D ARC connection problem with Sony HT-NT3
Hi tumerick I have fixed the link. Can you try clicking again? Thanks! RegardsAnn
View ArticleRe: Android TV connectivity issues
Hi Version_6, To further help you in your query, can you also let us know the full model no? There should be an alphabet behind the model no. eg KD-49X8000(?). Have you updated to the latest firmware...
View ArticleRe: Problem with KD-55X8500D led tv..
Hi dushi23 We have communicated your case to Sony India and their service team has been responding to you in this regard. Please contact them for further clarifications. Thanks for your understanding....
View ArticleRe: Android TV connectivity issues
Hi Version_6 Thanks for your reply. Based on the issues that you have shared, we would recommend that you contact your nearest Sony Service Centre so as to have a further diagnosis of your TV on-site....
View ArticleRe: Where has the Opera browser gone?
Hi chyandour Thank you for your post. Have you tried "Refresh Internet Content" yet? App icons may disappear just after a new service/content update. You can execute RefreshInternetContent with the...
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Re: x93 series laggy wifi 4k playback
Hi ramin2020 Bandwidth connection speed actually depends on your router and not from the TV. The reason why the media played are laggy and noisy may be due to the internet bandwidth is not sufficient...
View ArticleRe: Sony 32R412C reboots too freqently
Hi shijukv Have you tried a power reset yet? If not, you can try the following steps and do a power reset first to see if it helps. Turn off the television.IMPORTANT:For a projection television that...
View ArticleRe: amazon instant video setup problems KDL48W650D
Hi sumiseng552 May I know what TV model you are having? Currently, Amazon Prime Video is only available for Android TV models. Thanks! RegardsAnn
View ArticleRe: amazon instant video setup problems KDL48W650D
Hi sumiseng552 Amazon Prime Video is not available for KDL-46W950A at this moment. RegardsAnn
View ArticleRe: Recording on an external hard drive KD-55X8500D
Hi Kirdyb Recording function is only available for certain models and Toshiba may not be compatible with Android TVs. You can refer to the this FAQ link for more information about the type of USB hard...
View ArticleRe: Smart Android Tivi sony 55x9300d can not play video 4K HEVC file from USB...
Hi ddhung Will you be able to send us the original HEVC file for our further investigation via the Sony Community post? Alternatively, you can also contact your local Contact Centre and liaise with...
View ArticleRe: TV WiFi
Hi woody107214 Thank you for your post. May I know what is your current firmware version? Are you not able to detect the SSID or are you able to detect but not able to connect WIFI? Alternatively, to...
View ArticleRe: Sony a6300 Bugs!
Hi Pratham11 Thank you for your feedback. For the wrong aspect ratio markers for 1.85:1 and 2.35:1, we have given this feedback to our engineers and they have acknowledged the issue. They are now...
View ArticleRe: Help with Sony UWP-D11 on A6300
Hi c4etech Thank you for your post! We have given your feedback and wav. file to our engineers and this raw audio noise level is actually within specifications. Should you require further diagnosis to...
View ArticleRe: TV WiFi
Hi woody107214 That's great! Hopefully it is all working well with you. Thanks! RegardsAnn
View ArticleRe: Youtube problem
Hi Nikki05 You can try setting the time automatically or manually and see if it helps you to rectify the issue: To set the time automatically:Because the BRAVIA TV retrieves Date and Time from...
View ArticleRe: Is it possible to rewire multi terminal cable for remotes such as rm-vpr1...
Hi NicholasBennett Can you share with us why you would like to charge the camera and use the remote commander at the same time? We would like to further understand on the nature of your feedback. Have...
View ArticleRe: FDR-X3000 Action Cam External Microphone - loud static noise issue
Hi NetSpyder Thanks for your post. May I know which brands of the external microphone that you have used to test with your FDR-X3000? I would also suggest that you contact your nearest authorised...
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